Voice AI Agent
Replace frustrating IVR menus with fluid, human-like conversations. Our Voice AI understands context, emotion and intent - with latency under 200ms for a natural conversation experience.
AIFAIS Voice AI Agent replaces traditional phone menus with intelligent, human-like conversations. Our systems respond within 200ms, recognize emotions and integrate directly with your CRM to schedule appointments or resolve support queries without wait times.
What we do for you
Specific capabilities and solutions we offer
Sub-200ms Latency
Conversations feel natural through ultra-fast response times that match human interaction.
Interruptible Dialogue
AI automatically stops speaking when the customer says something - just like a real employee.
Emotion Recognition
Detects frustration, urgency or satisfaction and adjusts the response accordingly.
CRM Integration
Makes appointments, updates customer data and logs calls automatically in your systems.
Custom Voice Cloning
Optional: use your own brand voice for a consistent customer experience.
Analytics Dashboard
Real-time insight into call volumes, sentiments and resolved queries.
Use Cases
Real-world examples from SMBs
Inbound Customer Service
Handle 80% of standard questions automatically - from opening hours to order status.
Outbound Appointments
Automatically call to confirm, reschedule or follow up on no-shows.
Lead Qualification
Qualify incoming leads by asking smart questions before they reach sales.
After-Hours Support
Provide 24/7 support without night shifts or weekend staff.
Integrations
The result
Frequently Asked Questions
Does the voice sound like a robot?
No, we use 'Human-Parity' models. This means the voice, intonation and response speed are virtually indistinguishable from a human employee.
Can the AI also perform actions?
Yes. During the call, the AI can directly schedule appointments, check statuses in your CRM or send confirmation emails.
What if the AI doesn't know something?
The AI acknowledges this and seamlessly transfers to a human agent, with full context of the conversation.
Not sure if this fits you?
No problem. Schedule a non-binding advisory call. We will look at your processes together and provide honest advice.
Back to all services